Delivery Information

Normal ordering
Impression kits are dispatched within 2 working days of receipt of order/payment, usually within 1 if not the same day. We can dispatch to various addresses if required for an order.
Completed items are dispatched within 21 days (not including bank holidays or holiday weekends) of receipt of impression kits.
Delivery charge for normal ordering is £6.95 for orders below £150 or FREE for orders over £150.

Special Event Ordering
Our last order dates for special events are for normal ordering and as such provided your impressions are returned by the date we give you then you will receive your items by the special event date.

Urgent Ordering
If you require your order urgently for a birthday, christening or other special event then we are usually able to accomodate your requirements. We can shorten times when required with various options. Please email us or call 0845 458 4332 with details of your required delivery time and we will offer you various options to help you create your memories more quickly. There may be a charge depending on your requirements.